At a Glance

What they wanted to do:

  • An IT solution that would enable a small IT team to achieve maximum efficiency
  • Develop speed that was required for a company operating in the fast-paced media industry

Google Apps that the company uses:

What they achieved:

  • Maximised work efficiency and collaboration between employees
  • Affords employees convenience and mobility
  • Leaner workflow structure, with one employee able to do the work of what used to take seven employees

About Google Apps

Google Apps is a cloud-based productivity suite that helps you and your team connect and get work done from anywhere on any device. Google Apps includes Gmail, Google Calendar (shared calendaring), Google Drive (online content storage and sharing), and Google Docs, Sheets & Slides (document creation and collaboration).

Google Apps enables Chosun Biz to stay ahead of the latest scoop

Organisation

Chosun Biz is a Korean online news portal that provides business and financial insights. An affiliation of top online news portal, Chosun.com, Chosun Biz was established in January 2010, to cater to increasingly business-conscious readers. The news organisation is based in Seoul, Korea and employs 95 staff.

Challenge

The business has been supported by an IT team of three, who support project management and business development. However, it was challenging for the small team to meet the demands of close to 100 staff.

Additionally, the traditional document sharing process through email attachments lacked the speed required for a company operating in the fastpaced media industry.

"Google Apps has made it possible for us to access emails and work documents while on-the-go, ensuring smoother and quicker execution of tasks. Our IT team is thus able to maximise work efficiency, providing minimal IT support from any device."

—Director of Management Support Team, Chosun Biz.

Solution

With the promise of better collaboration for their employees, Chosun Biz decided to implement Google Apps. Chosun Biz was able to quickly deploy Google Apps with the help of a Google Reseller, Net Killer.

Mr Gyo-il Jin, Director of the management support team said: "Google Apps has made it possible for us to access emails and work documents while on-the-go, ensuring smoother and quicker execution of tasks. Our IT team is thus able to maximise work efficiency, providing minimal IT support from any device."

Impressed by the benefits of Google Apps, Chosun Biz has published a book titled "Competent Professionals with Google Apps". The book serves as a platform to share positive testimonials on Google Apps with other professionals.

Result

Speed and accuracy are paramount in an online news environment. However, the dichotomy between information accuracy and speed of publishing has long existed in the news media. While other news organisations try to find the best way to go around this, Chosun Biz believes Google Apps will help it close the news dichotomy.

Without Google Apps, Chosun Biz’s reporters would have to capture all the necessary news points, return to their office desks and file the story. The additional process of traveling back to the office will result in lost time, and slower headlines. However, Google Docs enables Chosun Biz’s reporters to collaborate, edit and update information closer to real time than ever before. With the whole team able to work on the article at the same time, mistakes are quickly weeded out due to the constant checks.

The business also utilises other features of Google Apps such as Drive, Gmail, Sites and Calendar to maximise work efficiency and productivity. Chosun Biz also enjoys better resource allocation. The news team now runs on a leaner workforce structure. Mr Jin said that it used to take seven employees a week to schedule business meetings with overseas and domestic buyers in conjunction with the Korea Trade Investment Promotion Agency but thanks to Google Apps, it is now easily handled by one employee in a day. This means that more resources are being freed up so that attention can be diverted to other pressing tasks.

In addition, Google forms has revolutionised the recruitment process of Chosun Biz by doing away with the manual task of resume compilation. Mr Jin said: "With Google Forms, summary reports on spread sheets are easily churned out without our employees having to spend much time and energy. We can also easily pinpoint and select particular attributes and employees with a click of a button."