Customer Story

MightyHive: Empowering employees to work smarter to keep pace with rapid growth

MightyHive

MightyHive is using G Suite and DocuSign to improve collaboration, expedite contract management, and streamline administration amid tremendous growth.

Google Cloud Results

Decreases contract processing time by 78%

• Boosts team productivity through streamlined cloud contract management, enabling teams to send current, accurate contracts

• Enables seamless processing of 75 contracts monthly

• Decreases the amount of time taken to onboard new sales representatives by 70%

MightyHive is a rising force in the programmatic advertising industry and has experienced exponential growth since launching in 2012. Currently, the company has around 200 employees and it expects that figure to double over the next year. Despite being relatively young and competing in a crowded market, MightyHive is already one of the fastest-growing programmatic buyers in the country.

Based in Silicon Valley, MightyHive expects to continue international expansion and will open more offices across Europe, Asia, and Latin America in addition to its existing locations in North America, Australia, and Singapore. This new growth has been accompanied by the company's entrance into the consulting arena, which means MightyHive is now creating and processing more statements of work for new customers than ever.

To scale its success, the company recognized the need to move away from its legacy contract management solution, which did not support seamless management of internal and external contracts and required extensive training to get new employees onboarded. The legacy system also did not provide a frictionless experience for sales personnel working to close deals, nor did it offer the human resources department a quick way to onboard new employees.

Best-in-class collaboration solutions at scale

"For our staff, DocuSign feels like it's a natural part of G Suite. Intuitive design and advanced accessibility in DocuSign reduces the time spent on routine contract paperwork by 78%, allowing us to work smarter within our team and with customers." - Laurent Farci, Global CRM Lead, MightyHive

MightyHive has been a G Suite customer since the company's early days, and has kept its geographically dispersed staff connected through Gmail. The company takes advantage of the ability to allow employees to simultaneously work on the same documents for contract management, internal strategies, or other purposes using Drive to enable real-time collaboration.

Docs keeps everyone on the same page, which is especially important given how many remote workers MightyHive employs. The DocuSign esignature add-on in Docs creates a read-only copy that allows MightyHive to send the form for signature, and customers to sign, without ever leaving the app.

Hangouts Chat and Hangouts Meet are especially useful in this phase of growth, as employees can always jump into a meeting to talk through things in real time.

"G Suite has always empowered our staff with the tools to work collectively toward common goals. That is huge for a company like us that's growing fast and has many remote employees," says Laurent Farci, Global CRM Lead at MightyHive.

The only missing piece of the puzzle proved to be MightyHive's legacy approach to contract management and legal documentation. As a company that experienced strong customer traction early on, a tremendous onus was placed on contract management. The company could not settle for anything less than a frictionless, reliable, and centralized solution.

Up until about a year ago, the company was using a solution outside of G Suite, which meant local storage of the documents as well as a disjointed experience and more complex workflows for the human resources and sales teams.

"Our legacy solution was creating bottlenecks, especially with hundreds of contracts and statements of work needing to be processed each month," says Laurent. "It was a source of frustration from a technological standpoint, and since we're growing so quickly, we needed to re-envision our approach."

With this in mind, Laurent and the broader MightyHive team identified DocuSign as the best possible replacement, as it would bridge the gap and support streamlined esignature processes all within G Suite.

Better integration, seamless contract management

"Working with MightyHive has been exciting, as we are seeing just how powerful the DocuSign esignature solution is in the context of a quickly growing company. Along with G Suite, we provide MightyHive with the technologies necessary to onboard the best talent." - Chris Davey, a Senior Director, Product Marketing, DocuSign

MightyHive integrated the DocuSign esignature solution into its existing G Suite environment, which was already used daily by employees.

DocuSign, a Google Cloud Premier Technology Partner, is a powerful, cloud-based esignature solution for automating existing business processes such as statements of work, order forms, and employment agreements. Its solutions help growing businesses accomplish more with existing resources, accelerate time to revenue, and deliver better customer and employee experiences. DocuSign makes it easy to track the status of business contracts in process, automate workflows, and sign documents from nearly anywhere on virtually any device.

MightyHive benefits from how DocuSign is incorporated into G Suite apps, gaining first-hand experience of how the technologies function so seamlessly in tandem. This "better together" element is why DocuSign is a G Suite Recommended App.

"For our staff, DocuSign feels like it's a natural part of G Suite," says Laurent. "Intuitive design and advanced accessibility in DocuSign reduces the time spent on routine contract paperwork by 78%, allowing us to work smarter within our team and with customers."

Less time spent on internal processes means more bandwidth to engage with customers. Additionally, customer experiences have been greatly improved by the well-integrated esignature solution thanks to the ease of filling out and sending in routine contracts. Shorter turnaround times on contracts also translates to more rapid services implementations, further benefiting customers that want to get started with MightyHive quickly.

The new deployment has proven to be just what MightyHive needed to keep pace with its growth and better manage new client contracts and statements of work. Compared to its legacy contract solution, MightyHive made cloud-based file editing and third-party app integration a priority to enhance productivity and eliminate version issues.

The integration between DocuSign and G Suite likewise allows employees to complete vital workflows in just a few clicks, all without leaving their preferred productivity and collaboration apps. The project has likewise shown DocuSign how its solution fares when placed in the context of a fast-paced and rapidly-growing company.

"Part of what today's workforce wants in an employer is one that provides the best technologies, so that they can work as efficiently as possible and thrive in the workplace. With G Suite and DocuSign, we are making MightyHive an attractive and competitive brand in the eyes of employees." - Laurent Farci, Global CRM Lead, MightyHive

"Working with MightyHive has been exciting, as we are seeing just how powerful the DocuSign esignature solution is in the context of a quickly growing company," says Chris Davey, a Senior Director of Product Marketing at DocuSign. "Along with G Suite, we provide MightyHive with the technologies necessary to onboard the best talent."

In addition to attracting talent, MightyHive has used the integration to reduce the amount of time it takes to complete end-user training by 70%, streamlining and expediting the onboarding process.

The streamlined integration between DocuSign and G Suite results in easy-to-use features that save MightyHive employees valuable time when generating, processing, and monitoring contracts that need to be signed. At the same time, MightyHive's growing and largely mobile staff can manage processes from almost anywhere on approved devices.

Poised for continued growth

MightyHive's growth shows no signs of slowing. This will translate to more contracts and more staff. Fortunately, the company is prepared to handle the challenges in stride with G Suite and DocuSign. The optimized onboarding workflow allows the company to scale up as efficiently and effectively as possible.

"We're constantly competing for talent in our rapidly evolving market," says Laurent. "Part of what today's workforce wants in an employer is one that provides the best technologies, so that they can work as efficiently as possible and thrive in the workplace. With G Suite and DocuSign, we are making MightyHive an attractive and competitive brand in the eyes of employees."

Learn More

Reach out to our team to see how Google Cloud can help your business

Google Cloud Premier Partner

DocuSign

Google Cloud Partner DocuSign helps organizations connect and automate how they prepare, sign, act-on, and manage agreements through its powerful cloud-based esignature solutions.