TrueCar is a leading digital automotive marketplace, connecting sellers with potential buyers and providing information such as historical sale price trends. The company wanted to take a browser-based approach to its office productivity tools, emphasizing scalability, efficiency, and improved security by moving away from on-premises software.
Google Cloud Results
Full G Suite deployment took only six weeks
• Improves employee productivity via collaborative editing and mobile file
• Reduces help desk demands through emergence of G Suite power users who help fellow employees
• Simplifies onboarding process through employees' existing comfort with G Suite
• Boosts security without major investment due to integrated G Suite features like malware detection
Solutions: Work transformation
"Google has an amazing ecosystem within G Suite that's been invaluable for TrueCar. With all of the available resources, we've been able to more securely improve how we work." - Justin Slaten, Senior Vice President IT and Security, TrueCar
With its open ecosystem, G Suite has encouraged greater real-time collaboration among TrueCar staffers. Because many employees are already familiar with G Suite tools such as Docs and Gmail, TrueCar needed minimal onboarding time for routine platform training. Employee response to G Suite has been strong, as team members now frequently use collaborative editing for daily work, saving time and avoiding previous problems such as having to manage duplicate files.
TrueCar accounting and finance staff have also adopted Sheets over its legacy solution, as they can collaboratively build spreadsheets and cell formulas without losing any functionality.
"TrueCar is a very fast-paced, ever-changing environment, and we like to be on the cutting edge of technology," says Justin Slaten, Senior Vice President of IT and Security at TrueCar. "We've been doing a lot of work to upgrade and streamline the platforms we use in order to set us up for infinite and immediate scalability. We also choose platforms that enable us to constantly innovate. G Suite checks all of those boxes, and we look forward to continuously evolving the way our company collaborates within the G Suite ecosystem."
Enhanced G Suite security features provide added value for TrueCar. From identity protection with multifactor authentication to malware detection, G Suite helps secure TrueCar employee data and allows the company to avoid having to spend money to build its own physical IT infrastructure. These early successes have spurred TrueCar to explore further Google integrations such as Chrome OS hardware to facilitate additional G Suite and remote work opportunities.
Google Cloud Premier Partner SADA Systems helped guide the G Suite transition process for TrueCar, deploying within six weeks. Along with general deployment strategy and coordination, SADA emphasized change management and training among TrueCar employees. This education encouraged the emergence of a G Suite power user culture that had proficient employees helping out newer coworkers with troubleshooting, reducing the workload for the help desk team, and increasing the G Suite migration's impact.
"SADA was a great fit for us because of their focus on not just deploying G Suite but also driving user adoption through their change management services, making the transition seamless for our user base," adds Justin.
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