G Suite Agreement - Subprocessors

Third Parties

Google and its affiliates use a range of third party suppliers to assist them in connection with the Services (as defined in the G Suite Agreement), including suppliers in the following categories:

Customer Support

These third party subprocessors provide customer and technical support, which may include phone and email support, response, diagnosis and resolution services, incident tracking and responding to customer queries:

Entity Name Corporate Location
EPAM Systems Inc. United States of America
Fujitsu Communications Services Limited. Japan
Sellbytel Group GmbH Germany
Sellbytel Services Malaysia Sdn. Bhd Malaysia
Sutherland Global Services Inc. United States of America
Sutherland Bulgaria EOOD Bulgaria
Telus International (U.S.) Corp United States of America
Telus International (CDA) Inc. Canada
Voxpro Limited Ireland
HCL America Inc. United States of America

Other Services

Google and its affiliates may engage third party suppliers to provide other services such as SMS aggregation, facilities management, maintenance and security services from time to time.

Google Group Subprocessors

Google Group entities listed below engage personnel to provide service support and IT-facility management in connection with the Services (as defined in the G Suite Agreement). Service support includes engineering activities related to managing the availability, latency, scalability and efficiency of Google services; product management; and customer outreach and support. These entities can be divided into two broad categories, namely, (1) entities operating principal support centres, and (2) entities providing incidental support. Principal facilities are indicated in bold. IT-facility management includes monitoring and supporting data centers, including the maintenance of data processing equipment. Entities followed by (*) engage personnel that provide IT-facility management.

Entity Name Corporate Location
Google Australia Pty Ltd.* Australia
Google Argentina S.R.L. Argentina
Crystal Computing* Belgium
Google Brasil Internet LTDA Brazil
Google Canada Corporation Canada
Google Chile Limitada

Inversiones y Servicios Dataluna Limitada*

Chile
Google China WOFE China
Google Finland Tuike Finland OY* Finland
Google France SARL France
Google Germany GmbH* Germany
Google India Pvt. Lt India
Google Ireland Ltd.* Ireland
Google Israel Ltd. Israel
Google Japan Inc. Japan
Google Korea Korea
Google México S. de R.L. de C.V. Mexico
Google Netherlands B.V.* Netherlands
Google Poland Poland
Google Asia Pacific Pte Ltd.*

Google Singapore Pte Ltd.

Singapore
Google Spain, S.L. Spain
Google Sweden AB Sweden
Google Switzerland GmbH.* Switzerland
Google Taiwan* Taiwan
Google UK Ltd. United Kingdom
Google Inc.* United States of America

Last updated: November 2016