As the Indian government invests more in technology infrastructure and helps more people get online, India is one of the fastest growing cloud computing markets. The cloud computing market is projected to grow 22% annually from 2015-2020. Mohit Pande, country manager of Google Enterprise India and ASEAN, is excited about the future of technology and cloud computing in India. During his three years managing Google Enterprise in India, he’s seen more businesses, startups and traditional companies alike, adopt cloud computing as a strategic move. Here, Mohit reflects on the past, present and future cloud computing landscape in India—and how Google is helping more Indian businesses work more productively.
Mohit is inspired by the people he works with.
Q: What’s the best part of your job?
I get to work with the best talent in India and around the world. It’s a privilege to work with people who keep me on my toes and break traditional thinking. My team and I work with cutting-edge technology that can transform millions of people’s lives. I could spend the next five years in the same position and have the same energy as I did on my first day.
Q: Let’s talk about cloud computing. What’s the current landscape in India?
When I joined Google, small Indian companies were opening up to the concept of public cloud. Today India’s startup scene is as hot, if not hotter than, Silicon Valley, and the startups are readily adopting cloud computing. Over the past three years, cloud computing has started gaining mainstream acceptance among large companies.
Last year, when Google CEO Sundar Pichai visited New Delhi, he said India will continue to be a priority market for innovation at Google.
For instance, Google Enterprise will test ideas in India to see if they’ll work for the Indian market and will scale worldwide. For example, we tested the differential pricing for Google Apps for India and scaled it to other emerging markets once successful. We’ve also now launched support for 11 Indian languages in Android recently. India is at that start of its transformation journey, and I’m excited to be part of it.
Mohit and his team brainstorm new ideas and talk about recent successes.
Q: You talk to a lot of customers about their experience with Google Enterprise. Can you share a few stories about how cloud computing impacts their business?
Let’s start with Hero MotoCorp, the largest two wheeler manufacturer in India. Its salesforce, service maintenance and manufacturing are spread out across the world. In our early discussions, their executives voiced the need to bring the company together across geographies and create a more cohesive company by moving away from legacy technology. The company introduced G Suite and loved the ability to collaborate with teammates via Gmail, Google Docs and Hangouts. Introducing a new technology led to a cultural shift: employees are now more open and readily share their ideas and feedback.
Vijay Sethi, CIO of Hero MotoCorp, created a more collaborative company culture by introducing G Suite.
Another great example is Snapdeal.com, India’s largest online marketplace. The company managed two email domains since some customers knew Snapdeal as Jasper, the company that owns Snapdeal, while others were familiar with the Snapdeal brand. The company knew that switching to a single domain would increase collaboration between teams and support company growth.
Since introducing Google Enterprise, employees have been able to focus on building strong customer relationships, instead of worrying if they missed an email that went to a different inbox.
Now, Snapdeal has a strong brand identity, and all customers know the company as Snapdeal. We’re seeing incredible adoption across all industries and company sizes, such as Jindal Steel, Welspun, Royal Enfield, OYO Rooms and Freshdesk.
Q: The Indian government is very focused on providing all Indian citizens with access to Internet and technology. How is Google contributing to this initiative?
Roughly 350 million Indians have access to Internet, and the quality of Internet infrastructure is improving, but there are still more people, particularly women and people in remote communities, who could benefit from greater access and education about technology.
In 2013, only 30 percent of active Internet users in India were women. Recently, the government has emphasized educating women to provide them with more skills that improve their livelihood. We started the Helping Women Get Online program to provide resources for women to learn about technology and in the next three years, we plan to reach out to 300,000 villages. Our customers are helping women get online as well. For instance, Meena Bazaar, a high-end retailer of women’s sarees and designer suits, use Chromebooks to help female shoppers create an email account when they visit the stores.
Google India has also partnered with RailTel to provide WiFi at 400 railway stations in India. This is one of the largest public WiFi projects in the world.
Google has partnered with various organizations in India to provide more people with access to the Internet.
Q: What do you think work will look like in 2026?
Every company will need to think like a startup. They’ll need to be agile and ensure they’re always on their toes in order to retain the best talent.
As digital natives enter the workforce, they expect to use the same technology in their personal lives and at work; they expect to collaborate with coworkers halfway across the world with the click of a button. Technology will become a core enabler, not just for reaching customers, but for engaging employees.
Mohit and his family