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  • Send direct messages
  • Start group conversations
  • Create rooms
  • Start a video meeting
  • Search in Chat

Cheat sheet

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Tips

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FAQ

  • What's the difference between classic Hangouts and the new Hangouts Chat?

    With Hangouts Chat, you can communicate with teams and people in rooms—messages are organized into different topics, so you can hold multiple conversations at the same time.

    Here are some key differences:

    Feature
    Hangouts Chat
    Classic Hangouts
    Feature
    Rooms
    Hangouts Chat
    check
    Classic Hangouts
    close
    Feature
    Direct messages
    Hangouts Chat
    check
    Classic Hangouts
    check
    Feature
    Maximum number of chat participants
    Hangouts Chat
    8,000
    Classic Hangouts
    150
    Feature
    Notifications
    Hangouts Chat

    Same as classic Hangouts chat, plus advanced notification preferences to follow relevant conversations

    Classic Hangouts

    Notifications for messages, contacts, and sounds

    Feature
    Attach files to a message
    Hangouts Chat
    check
    Classic Hangouts
    check
    Feature
    Start video meetings in conversations
    Hangouts Chat
    Hangouts Meet video meeting
    Classic Hangouts
    Classic Hangouts video call
    Feature
    Platforms supported
    Hangouts Chat
    • Android and Apple® iOS® devices
    • Chrome web browser
    • Apple® Safari®
    • Microsoft® Internet Explorer® or Edge®
    • Mozilla® Firefox®
    Classic Hangouts
    • Android and iOS devices
    • Chrome web browsers (with plugins)
    • Safari
    • Internet Explorer
    • Chromebox for meetings (video only)
  • How do I open Chat?
    • On a computer, open Chrome Browser and go to chat.google.com.
    • Download the Chat mobile app on your phone or tablet (Android or iOS).

    For more information, see Get started with Hangouts Chat.

  • Can I invite people from outside of my organization to join a room in Chat?

    Currently, you can only invite people or groups in your organization to a room in Chat.

  • If my organization is using classic Hangouts chat, can I still use Chat?

    Yes. Direct messages that you receive in classic Hangouts are synchronized with Chat. Currently, group conversations and rooms in Chat aren’t synced with classic Hangouts.

  • How do I delete a room?

    Currently, there’s no way to delete a room. You can leave a room to hide it in your room list. If you created the room, you can ask all members to leave the room to effectively delete it for everyone. For more information on rooms, see Get started with Hangouts Chat.