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AceRoute
AceRoute is a comprehensive Field Service Management application that is powerful yet simple with an intuitive and visually stunning user interface. Our route and schedule optimization solution incorporates artificial intelligence and smart decision-making algorithms that enables you to answer fundamental questions of efficient service business: Who does What, Where, When. App that thinks so you don’t have to! Bottom line: Right Person. Right Place. Right Time.
www.aceroute.com
211,691 users
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Overview
AceRoute is a comprehensive Field Service Management solution that is powerful yet simple with an intuitive and visually stunning user interface.  

Our route and schedule optimization solution incorporates artificial intelligence and smart decision-making algorithms that enables you to answer fundamental questions of efficient service business: "Who" does "What", "Where", "When"

The app that thinks so you don’t have to! 
Bottom line: Right Person. Right Place. Right Time.

Advanced features - you wonder how you ever lived without them...

1) Route & Schedule Optimizer
Multi-day heuristic planner improves profitability, work efficiency and reduces travel-time, wait-time & delay-time by optimizing plan for cost, proximity, order status, resource availability, vacation time, and customer needs

2) Smart Scheduler
Smart decision-making scheduler recommends list of optimal time slots while balancing multiple constraints to increase call closures, ensure SLA compliance, improve customer service and reduce operational cost

3) Proactive Exception Finder
Maximize productivity by enabling dispatchers to actually solve schedule problems rather than spending time to look for them. Exceptions finder proactively reviews plan and provides a list that does not meet resource constraints or customer needs

4) Real-Time Pulse Board
Solve issues before they actually happen! Late Finder engine let’s you know which jobs might be tardy before they actually get late. No more phone calls to understand what is going on. GPS-Aware board tells you - "Who", "What", "Where", "When"

5) Intelligent Dispatch Board
Keep eye on the ball! Unique metrics-driven dashboard couples planning calendar, gantt-chart and map with decision support analytical engine to proactively surface work efficiency and exceptions

6) Mobile Dispatch & GPS Tracking
Cut paper hassles. Get schedules, take notes, audio memos, photos, signatures, change job status, manage parts/services rendered, integrated SMS, navigation, and more right in the field!

7) GPS-Aware Timecard
One-click time card on mobile phone eliminates time card errors and validates the worker’s location at clock-in and clock-out time. When the GPS stamped "when" & "where" is correct, you spend less time and effort approving

8) GPS-Aware Job Audit
Improve job punctuality, customer service and accurate billing. GPS tracking engine creates connection between planned orders, route, actual geo-locations of worker by providing "When" & "Where" job performance/deviation reports

9) Classic Features to Help Your Business Grow
Address Geocoding & Validation.  Advanced Search.  Integrated Map & Directions.  Map Filters.  Reporting.  Invoicing.   Recurring & One-Time Orders.  Work Order Management.  Assign Single or Multiple Workers.   Unassigned & Unscheduled Order Management.  Track Parts/Services Rendered.   Drag & Drop Scheduling.   Order Audit Trail.  Worker Availability & Vacation Management.   Calendar Views: Day/Week/List/Worker/Bimonthly.   Multi-Location & Multi-Admin Support.   Customer Records Management.  Secure, Reliable, Scalable - Powered by Google App Engine

Get Mobile Dispatch & GPS Tracking Android App:
For your field workers. Cut paper hassles. Get schedules, take notes, audio memos, photos, signatures, change job status, manage parts/services rendered, integrated SMS, navigation, and more - right in the field! 
https://play.google.com/store/apps/details?id=com.aceroute.mobile

Please visit us at http://www.AceRoute.com
Reviews
January 26, 2017
Asked for a demo for our plumbing company, the developer said that was only for the enterprise version. Ok no problem, I was going to offer to pay for a demo. I downloaded the mobil app and it crashes immediately. the Mobile app rating is 1 star. We need a better ERP, unfortunately this seems like a half developed or perhaps part time software developer had an idea but ran out of money, drive or time. Too bad.
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August 22, 2016
Explored it a bit, it looks like it has a lot of potential, could be great, but i'm in Canada, wish they had it available for us.
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A Google User
September 22, 2016
what weren't you able to do in canada?
November 18, 2015
Love how it routes, but the mobile application has a lot of issues. It's not saving data taken from the field and then transferring that data to the main computer app. The speed to take pictures is very slow. It almost triples each of my crews time on each work order.
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October 30, 2014
I have not started using app so it might be unfair to give it a bad rating, however what I have read has caught my attention. I can't currently add workers to give it a test. Not free if you have more than 5 employees. UPDATE: I was finally able to add workers, they were working on updating the site and functions before, when I tried to use that feature, it is running now!. This is an amazing tool for those of us in the service industry. This will help us be more organized and will allow us to keep track of all of our jobs in real time, thank you AceRoute!
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September 11, 2014
This app helps us organize our mobile medical lab, and, no more missed invoices
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August 14, 2014
This app is fantastic for scheduling and dispatching work and service orders. Can't wait to get this fully implemented in our company. Amazing.
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A Google User
May 2, 2014
We just started using this software and are very excited to have found it. So far it has been awesome.
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A Google User
April 8, 2014
I just started using this software, and, compared to using just simple software, this is AWESOME! I look to put laptops in all of our vehicles and equipping them with this!
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March 11, 2014
Would like to know when the mobile function will be enabled and how can I link to Quick books . Can I pay for these functions? Other than that its a nice app.
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A Google User
February 4, 2014
It's Feb. 2014. Just installed this app. After noting some limitations, I created a Google Apps account and started over with this App. Since I am just trying this out, I am limiting it to two employees. We can both access the app simultaneously which is going to be a big help in scheduling. Looking forward to exploring all of it's capabilities. Thanks for creating this, better than anything else I have seen.
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Additional information
Version
5.1.0.0
Updated
July 10, 2016
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