Clio
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Overview
Log emails, save documents, and add contacts to Clio with Clio's Gmail Add-on.
Log emails, save documents, add contacts, and create time entries in Clio with Clio's Gmail Add-on. Use Clio’s Gmail Add-on from your mobile device with the Gmail app, or on your computer from Gmail on the web.

Clio's Gmail Add-on makes it easier to record email correspondence on a matter to Clio’s communications. Securely connect your Gmail account to your Clio account and log emails with attachments to the right matter within seconds.

Clio’s Gmail Add-on also allows you to create time entries right from your inbox, and includes the ability to set default durations and activity categories for these time entries.

No more digging through your inbox to find attachments or emails; with Clio's Gmail Add-on, everything you need can be quickly saved into your legal practice management software.
Reviews
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A User of Clio for Gmail
April 1, 2020
We are long time users of Clio and G Suite. This is a great concept ruined by the painfully slow lag time of the integration. (No, I'm on a gigabit fiber connection with a brand new machine, latest OS and plenty of RAM. It's not my connection.) For some reason the Clio Gmail extension takes a long time to call back to Clio for each action, such that it's almost faster for me to print each email to pdf and save to Dropbox. Speed this thing up to work in real time and you get 4 stars. If all I had to do was type a shortcut key, search for a matter name/number, and hit Enter, you get 5 stars.
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A user of Clio for Gmail
April 3, 2020
I know that you are. Doing the right thing .
A User of Clio for Gmail
March 25, 2020
I appreciate what it does, but on update, can you get it to scroll to ALL emails in a chain for adding time entries (I had 37 in the chain, but could only see about 12) and can you get it to make time entries based on the date of the email, not the date it is being processed.
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A User of Clio for Gmail
March 21, 2020
It won't even search for the matter I need
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A User of Clio for Gmail
March 19, 2020
This is working great. I would like to make a suggestion. It would be nice if you could create tasks from this program.
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A User of Clio for Gmail
March 5, 2020
It works for a very select number of emails we receive. It thinks many of them are spam and will not allow me to log them or save attachments. I can not seem to find a way around this. It works well for the ones it does accept.
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A User of Clio for Gmail
February 19, 2020
This does not work at all. It never finds the correct matter for me even when I copy and paste the matter information directly from Clio. This is wasting my time.
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Ashley MacKenzie
December 31, 2019
The e-mail extension is somehow getting slower and can't find the file I am looking for half the time so it is faster for me to just keep forwarding the e-mails to the mail drop than to use the extension. It does not log replies--at all. It gets very confused if you delete anything you're doing in the string and someone replies to that string. Whether or not it will save an attachment is completely random because it is not the same types of files it will recognize or ignore, it is not the same senders, it is not the time of day, it is not even the browser (because it will ignore things just the same in Firefox as it will in Chrome).  Since you guys introduced the extension, as well, not all of the attachments save from the maildrop feature, either, so I am constantly having to go back to verify files are being saved in the maildrop.  It would be better if the log saved the actual .eml file to the file instead of having to sort through whatever it is that is going on, though I'm not sure how your program would then translate it to the "searchable" communication.  It also always defaults to a random file--not necessarily in alphabetical order--and I have no way of knowing which file it is going to land on but only very rarely does it get that I have been logging the same file over the last two hours (before it decides, "Nah, you wanted to keep typing it so we're going to let you.") I should also mention I am not sure which version I have--the old or the new. The link to here tells me I have to uninstall from the Admin Console which is not possible because I can only turn it on or off from the admin console (G-Suite).
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Tyler Roper
December 21, 2019
Great app!
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A User of Clio for Gmail
December 10, 2019
I love this feature but this one matter stays as like a default matter. I can not find a way to correct this
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A User of Clio for Gmail
October 24, 2019
Update -- here is what worked for me, in case someone else uses GSuite for their business. I uninstalled the add-on in my GSuite account by clicking on my photo in the upper right corner, then on google account > security > apps with 3rd party access. I waited 24 hours, then this morning re-installed the add-on but as an individual installation instead of a domain-wide installation, and now it works again. This was working fine, but as of Monday this week, it has completely stopped working. When it used to work, it was great. But now I just get an error that "something went wrong." I spent about two hours over two days talking to Clio and they don't know what's wrong. First they tried to tell me it was a problem with GSuite, so I spoke to Google for an hour. No, it's a problem with the add-on. I hope they get it fixed soon.
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A user of Clio for Gmail
December 13, 2018
Sorry to see you're experiencing issues with the Gmail Add-On. Could you please click "Support" under "Additional Information" at the bottom of this page, and help us get in touch? Our team is looking forward to your call!
Reed Martz
October 5, 2018
I am having the same issues. The phantom/invisible button flummoxed me yesterday.
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