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Clio for Gmail
Log emails, save documents, and add contacts to Clio with Clio's Gmail Add-on.
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Overview
Log emails, save documents, and add contacts to Clio with Clio's Gmail Add-on

Clio's Gmail Add-on makes it easier to record email correspondence on a matter using Clio’s communication log. Securely connect your Gmail account to your Clio account and log emails with attachments to the right matter within seconds. Clio's Gmail Add-on also automatically adds email recipients to your Contacts in Clio. 

No more digging through your inbox to find attachments or emails; with Clio's Gmail Add-on, everything you need can be quickly saved into your legal practice management software.
Reviews
January 24, 2019
Add on disappears from time to time and and there has been many bugs.
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A Google User
January 25, 2019
Hi Faiza! Our support team will be happy to help you get this sorted. Can you please reach out to us so we can better assist? Please click "Support" under "Additional Information" at the bottom of this page, and you'll be guided to our contact information.
A Google User
January 14, 2019
It's almost easier to use CloudHQ and save emails from GSuite and directly to Google Drive, DropBoxBusiness, etc. It arranges them by date, sender, etc. You don't get the reminder to bill for that email but it works, its fast and very reliable.
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A Google User
January 15, 2019
Hi there! Our Product Managers would love to set up a time with you to learn more about how your recommendations, and see how we can improve this add-on. Can please send your availability for a phone chat to sher [AT] Clio [DOT] com?
A Google User
January 11, 2019
Way too many issues and bugs. Hopefully they will get fixed soon!
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A Google User
January 15, 2019
Hey there! Our support team will be happy to help you get this sorted. Can you please reach out to us so we can better assist? Please click "Support" under "Additional Information" at the bottom of this page, and you'll be guided to our contact information.
A Google User
January 3, 2019
Sometimes the add-on just disappears. Like right now. I try to reinstall and then it says it already is installed. What to do?
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A Google User
January 3, 2019
Sorry to hear you're having trouble with the Gmail add-on! Our support team will be happy to help you get this sorted. Can you please reach out to us so we can better assist? Please click "Support" under "Additional Information" at the bottom of this page, and you'll be guided to our contact information.
A Google User
December 27, 2018
Used to work better. There has been a recent update that has caused it problems. Most of my emails get a "Content is not available" error. The icon also keeps disappearing from my google page and it is offers suggestions for the cases that the email may be for - its rarely correct. I also don't like that I have to save the email and then save the attachments. Why doesn't it automatically do this?
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A Google User
January 2, 2019
Our team will be happy to help you get this sorted! Can you please reach out to us to get started? Please click "Support" under "Additional Information" at the bottom of this page, and you'll be guided to our contact information.
December 10, 2018
Constantly crashes. fails to find client files would be a great add-on if it worked properly
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A Google User
December 13, 2018
Hi David! Sorry to see you're experiencing issues with the Gmail Add-On. Our support team will be happy to help get this sorted. Please click "Support" under "Additional Information" at the bottom of this page, and you'll be guided to our contact information.
A Google User
November 30, 2018
Worked for a year. Just stopped working.
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A Google User
December 13, 2018
Hi there! Our support team will be happy to help get this sorted. Could you please reach out at your earliest convenience? Please click "Support" under "Additional Information" at the bottom of this page, and you'll be guided to our contact information.
November 28, 2018
Issues with the add on so far: 1) When I save a communication or attachment to an email, it works. I then move to the next email and it will say that it was already saved but for the matter that I had selected for the previous email. So now the wrong communication and attachments are saved to the wrong matter. Now I have to download the attachments and upload them to the right Clio matter which completely negates the point of this add on. 2) When I choose a matter to save the email to and it tells me the matter doesn't exist. However, the matter exists because I am looking at it in Clio. Again I have to download the attachments and upload them to Clio. 3) Unless I am missing it - why can't we save to closed matters? 4) By default, the add on now always has a matter selected when I go to a new email. When I am going through a large amount of emails, I see that a matter is selected and I click log to communication. Then I realize that it was a mistake and I didn't select a matter but I cannot go back and reverse what I have done. Why by default, is there always a matter selected? This was not happening the last few weeks. 5) Lastly, every time I save an attachment to a matter and then view the matter on Clio->Matter->Documents the saved document from the add on shows up in a folder called Attachments. Every single time I save an attachment from a new email it creates a new folder inside of the matter called attachments. So now for a specific matter I might have 10+ folders called attachments where I have to click inside of each on to see what document(s) are inside. However, when you upload a document directly to a matter in Clio it just saves to the Documents and not a new sub-folder.
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A Google User
December 13, 2018
We'll be happy to help you get this sorted! Please click "Support" under "Additional Information" at the bottom of this page, and you'll be guided to our contact information. Our support team will look out for your call or email.
November 27, 2018
doesn't work and keeps popping up to MAKE me accept it. Disappointed.
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January 26, 2019
Hello
A Google User
December 13, 2018
Hi Cindi — Sorry to see you're experiencing issues with the Gmail Add-On. Our support team will be happy to help get this sorted. Please click "Support" under "Additional Information" at the bottom of this page, and you'll be guided to our contact information.
November 26, 2018
not working for me at all
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A Google User
December 13, 2018
Hi there! Our support team will be happy to help get this sorted. Please click "Support" under "Additional Information" at the bottom of this page, and you'll be guided to our contact information.
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