copper.com
•  514,732
Overview
Create detailed reports, graphs, and charts with your Copper data directly from Google Sheets. Import and work with leads, opportunities, people, and companies.
The Copper Custom Report Builder connects directly to Copper so you can leverage the power of Google sheets for analysis, reporting, and charting of your data. Once you’ve installed Custom Report Builder, simply pull in any Copper leads, opportunities, people, or companies, using the filters you’ve already created in Copper.

Features:

• Import leads, opportunities, people, and companies, so you can work with them in Google sheets.

• Select from filters you’re already using in Copper to refine data for import.

• Bulk import up to 20K records.

• Connect using secure OAuth authentication and Copper API.

Documentation: https://support.copper.com/hc/en-us/articles/209728123

For questions or support, contact us at support@copper.com
Reviews
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A User of Copper CRM Custom Report Builder
May 17, 2020
ok
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Luke Vaughan
April 20, 2020
Sadly similar experience with Copper as what it seems a lot of users have had. To compound the pain, appears once they got our credit card details they have been debiting it year on year besides the fact we decided not to proceed with the CRM. When raised with support you get templated responses and no customer sensitivity to the face we haven't used the service for the 3 years they billed us. We didn't even want a refund of the three years, just the current billing period. Hell, even a offer to refund the remaining 7 months we won't use would have been soemthing. Had the same issue with other cloud software providers and they refunded the whole amount immediately after checking account usage and confirming what we said was true. Very sad they used the trial and having our credit card details in this way... We will never consider copper again as a result of this experience.
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A user of Copper CRM Custom Report Builder
May 6, 2020
my name is luke too how are you doing do you danse
A User of Copper CRM Custom Report Builder
February 13, 2020
I'm going to have to agree with some of the users of how useless Copper CRM is. I've never seen a relational database that does not easily displays or show related IDs. If you were ever going to migrate to another system or at least maintain or share with another, makes it extremely difficult and almost impossible to do so with all the related tables intact with an enormous about of work. I've been migrating relational database for almost 20 years now and this is for sure the first I've come across with this problem.
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A user of Copper CRM Custom Report Builder
March 14, 2020
hi toni -lee and i love you so mouch
Mark Baldwin
January 24, 2020
Terrible customer service. No live assistance or support. Shady terms of service, read very closely. They over billed me and offer no assistance due to their terms. You can not get anyone on the phone, chat is no help. Lack of quality training, setup help and support videos and on it goes. I do not recommend this company. This is my first negative review of any company and hopefully my last. It's a bad feeling when a big company does not do the right thing.
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Eric Wever
March 5, 2020
I had the exact same issues- terrible billing practices and service customer support to help resolve it.
A user of Copper CRM Custom Report Builder
February 26, 2020
Mark - I agree with you. I have just wasted close to 10 days firstly trying to Connect Fields only to be told that this is not possible with a basic account (I was shocked to say the least). Then when I tried to set up a new user with a account I was told that because I had signed up for an annual plan - all other users had to be on annual plans. This is fine for larger organizations but when you don't know whether a new team member will stay past the first few months, why should we be paying for the year for them? The response time was unacceptable. Let's hope the new CEO sorts this company out. It's a great platform but not so great where you are forced to wait a week to add a new user.
A user of Copper CRM Custom Report Builder
January 29, 2020
Hi Mark! Thank you very much for your feedback. It's important you know that we just recently hired a Chief Customer Officer as of last week. Our new CEO, Dennis Fois, recognizes that the customer experience is mission-critical to any organization, so we're doubling down on our Customer Success investment to make sure that users like you feel that support. I'm deeply sorry for the experience that you've had thus far - please check your email for a message from me should you like to discuss further.
A User of Copper CRM Custom Report Builder
January 8, 2020
bon succès
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A User of Copper CRM Custom Report Builder
October 31, 2019
AFTER USE GET REVIEWS
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A User of Copper CRM Custom Report Builder
April 18, 2019
I used the free trial and was contemplating adding it to our G Suite but I am concerned after reading some of the reviews regarding support and billing issues. Does anyone else had similar issues with billing or getting a human response from Copper?
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Ben Camp
February 14, 2020
I've never had any problems with Copper's support and I've been using them for over a year.
Joaquin Altenberg
March 5, 2019
Report Builder gives errors and won't work.
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A User of Copper CRM Custom Report Builder
November 17, 2018
It should tell first hand that its a trial!!
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A User of Copper CRM Custom Report Builder
November 1, 2018
Ct is probably really great I don't know. I signed up for the 14-day free trial. with the monthly billing if I liked the program. within 20 seconds they debited the years fee from my account $1400. I reached out to billing, which sent me an article and said "does this help if not, let us know" of course the article did not help. I realized you cannot text, call, chat or talk to a real person. You only get a bot service that creates tickets and continually sends you articles while you wait 24 to 48 hours before someone will possible get back to you. Well that's frustrating, especially when you are in the decision making process and you see the level of support you are getting from the get go. I see why the call it "Copper" I got robbed in 20 seconds and no one to complain too but a bot who can send me useless articles,
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A user of Copper CRM Custom Report Builder
January 7, 2020
I also am curious about the 5 stars. ??
A user of Copper CRM Custom Report Builder
July 18, 2019
If such a bad experience, why 5 stars?
A user of Copper CRM Custom Report Builder
December 9, 2018
Why would you give 5 stars to the software you said robbed you and left without any meaningful support?
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