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Overview
Import tickets, with custom queries, or metrics from Zendesk into Sheets.
Import tickets, with custom queries, or metrics from Zendesk into Sheets.
This Sheets add-on allows five different operations with your Zendesk data:
    * Search Zendesk resources (Tickets), selecting fields and filter conditions, to import data to Sheets
    * Load previously saved searches (query configurations)
    * List tickets from Zendesk
    * List metrics data from Zendesk
    * Refresh queries backing data already in your spreadsheet 

** This add-on is made by Google Cloud.  Add-ons are covered by the Google Terms of Service (https://policies.google.com/terms) and Privacy Policy (https://policies.google.com/privacy),  as well as the End Users Using Scripts or Add-ons. (https://developers.google.com/apps-script/terms#end_users_using_scripts_or_add-ons)

To report issues with this add-on, please submit feedback within the add-on or visit the help forum (https://productforums.google.com/forum/#!forum/docs)
Reviews
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A User of Data connector for Zendesk
August 18, 2020
How to set refresh activity to hourly? I need to refresh every hour to track my agents productivity on Zendesk.
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A User of Data connector for Zendesk
July 28, 2020
Not able to authorize from Google sheet.
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A User of Data connector for Zendesk
July 26, 2020
Am unable to authorise from Google sheet as am getting the URL can't load
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A User of Data connector for Zendesk
July 23, 2020
This tool helps me pull raw data into Google Sheets from Zendesk. I like that the data builder is within the app itself, as opposed to pulling in pre-built reports from Zendesk. It only supports ticket data, so couldn't give it a perfect score as I do need more. Pleased.
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A User of Data connector for Zendesk
April 27, 2020
it pulled some data into a sheet
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