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Deskera CRM
Deskera CRM offers a solution that provides organizations with a single view for each customer, automating critical processes and enabling decision makers to implement customer centric strategies
www.deskera.com
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Overview
Deskera Customer Relationship Management Software offers a web based CRM solution that provides an organization with a single view of its customers helps automating critical sales processes from leads qualification to promotional campaigns and enables decision makers to easily implement customer centric strategies and ensure effective sales management.

Deskera CRM offers:

• Collaborative platform for managing sales, marketing and customer support efforts through efficient tracking of        Campaigns, Leads, Contacts, Opportunities, Accounts, Products and Cases
• Real-time customizable CRM Dashboard.  
• Click and Type functionality to ensure that all your tasks get completed in three clicks or less  Additional Features including Collaborative Document Management, Deskera Email and more.

Major modules of Deskera CRM

Sales Force Automation

• Lead Management
• Contact Management
• Product Management
• Account Management
• Opportunity Management
• Activity Management

Marketing Automation

• Online Lead Capture
• Campaign Management
• Mass Email
• Email Response Tracking
• Campaign Builder

Customer Support & Services

• Case Management
• SLA Notification
• Case History Tracking

Analytics

• Standard Reports
• Custom Reports
• Customizable Dashboards
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Additional information
Version
9.0.0
Updated
October 15, 2014
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