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Dialpad
Dialpad for Work
dialpad.com
134,798 users
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Overview
Dialpad is the business phone system built for Google Apps users. With apps for iOS, Android, and Chrome on your desktop, your Dialpad phone number works across all of your devices so you can take your business number with you wherever you go.

Full Overview: 

Your work number on your own device

Ring your desktop, mobile phone, and landline at the same time. Answer calls and switch seamlessly between devices. Use your personal device with a business phone number so you're always reachable.

Power your conversations with Google Apps

Access your Google Apps contacts for an instant company directory. Get rich social profiles with past Gmail messages, upcoming Calendar events, and recent shared Docs. Initiate Hangouts for video calls on the fly.

Features that are finally easy to use

Never accidentally hang up again. Transfer and forward calls to coworkers, check voicemail, and record calls all with a click from your desktop and mobile apps. Unlimited domestic calls and texts, plus affordable international calling.

Look professional for customers

Get a company mainline or toll-free number. Organize sales, customer support, and other departments with a virtual receptionist. Direct callers with a dial-by-name directory, custom greetings, and business hours.

Set up your company in just a few minutes

Getting phone numbers for your company and all of your employees has never been easier. Create your account, set up your company, and invite your team members.

Pricing Summary:

Dialpad costs just $15 per month, per person. Free company number. Unlimited domestic calls and texts.  Low international rates.  14-day free trial to start.
Reviews
June 23, 2017
Doesnt seem to work in UK
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June 15, 2017
test
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June 14, 2017
It is Good and Nice app
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A Google User
June 1, 2017
nice app
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March 20, 2017
hi friends this is nice app
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June 13, 2016
love it. the best
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March 10, 2016
This is seriously my favorite thing ever. We get thousands of calls before our big event with the Parliament of the World's Religions, if we had this we would have a much easier time dealing with calls. Looking forward to using it during the next Parliament.
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A Google User
September 5, 2016
Very good indeed
March 4, 2016
Serious privacy concerns across the board on the service itself and their website tracking and 15-20 data analytics plug-ins they use on their sites, even after you're a paying customer. More troubling is that the privacy policy disavows all responsibility for switch.co's use of any "third party" content. Disingenuous since they decide how much to monetize their customers info in the first place. The argument that ads are ok since they allow "free" websites to operate doesn't apply here. Also watch out for the "administrative recovery" fees of up to 20% on your bill. Was really disappointed that switch.co wants to be just like AT&T in this regard. Why can't they just be upfront about pricing? As a small business owner my administrative compliance costs are also big, but I don't tack on extra fees to my customers' invoices. (Anticipating the company's response, yes, I did eventually find reference to the fees buried in vague language in your legalese, but in the 45 minute phone call I had regarding pricing with your rep it wasn't mentioned.) These fees are on top of federal, state and local taxes which pushed up the total for extra fees to 30-35% of the advertised price. Taxes are taxes, of course and will be applied to any phone service. Finally, one switch.co rep in December told me that they keep recordings of all calls made over the service in the form of "voice data packets". Very surprising this is even legal, but it was the bottom line reason why we couldn't use in our business where we are legally obligated to protect our customers' privacy. The privacy policy is also quite vague in regards to privacy of customer use data. I couldn't find any guarantees of confidentiality in any regard. As a company started by employees of the world's largest advertising company, I guess no one should be surprised about switch.co's very loose approach to customer privacy and comfort monetizing seemingly any aspect of customer's data. I agree with all the 5-star reviews regarding design, ease of use, etc. The product really is nice and slick. Would be great for anyone comfortable with all the above issues.
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A Google User
June 23, 2017
Thanks , now its a no no for me
A Google User
June 20, 2017
Unbelievable! I'm so glad I decided to read the reviews! You saved me lots, thank you !
June 16, 2017
thank you! i will not use this service, either!
May 28, 2017
Well I guess I'm not going to look into this any further. Thanks!
May 23, 2017
Thank you for your convincing argument. You are very helpful.
A Google User
May 17, 2017
Thank you. Saved us a potentially huge problem with regulatory compliance. Bravo! And shame for this information not being readily available.
A Google User
April 22, 2017
Thanks for your review. You just bailed me out of making a bad decision.
April 16, 2017
Thank you for the insight and honesty. I really appreciate it. Saved me from some headache and disappointment
April 16, 2017
Thank you. I would have probably gone with them if it wasn't for your review.
March 26, 2017
Thank you for posting this honest review. Dialpad is exactly the kind of company that we want to avoid!
A Google User
March 26, 2017
Thank you very much for this! Your efforts are very much appreciated. I'll just get a business cell phone.
March 18, 2017
Thank you for this reply. ...and for saving me time and grief. I have enough of that.
June 4, 2016
The photos of the people giving 5 star ratings look very similar.
June 4, 2016
All of the profiles containing 5 star ratings are professional business type profiles. Huge RED FLAG!
March 10, 2016
They have to have a lose privacy policy or they wouldn't be able to give real technical support.
March 9, 2016
A lot of the reviews on this page seem suspicious, too. All 5 stars, many robot-like general endorsements, way too many stock-image quality profiles pictures for my liking, I seriously hope that really isn't a big thing in the general small business community. I clicked on one and it said Worked at switch.co too, I mean it doesn't get more blatant than that.
November 3, 2015
Excellent !
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September 4, 2015
I've always wanted a business phone on my personal cell - Switch gives me exactly that ability! A lifesaver for the mobile workforce and using the soft-phone makes me so much more efficient when compared to picking up a desk phone all day.
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A Google User
May 14, 2017
Brian - seems a little biased here since you work for Dialpad. Quite a few reviewers here pointing out the fake looking 5-Star Reviews, and knowing you're an Employee of Dialpad really makes me wonder about the rest...
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Additional information
Version
1.0.3
Updated
March 28, 2016
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