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gUnify Gmail Connector
Automatically log all of your outbound calls from within Gmail to your favorite CRM and Project Management SaaS applications with gUnify’s Click to Call service, utilizing your existing phone system.
ucb.gunify.com
2,146 users
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Overview
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This product is offered by select Broadsoft VOIP service providers.
Your Broadsoft service provider must have provisioned you through
their gUnify Provisioning Panel before this app can work with your
Google Apps domain.
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The gUnify Connector for Gmail  AI is a cloud-based solution for Google Apps users whose hosted VOIP provider runs on the BroadWorks platform. The application automatically logs all incoming and outgoing call data, captures the user call notes, and integrates click to dial, call reporting, and more into Google Apps for Work.
Automatically log all of your outbound calls from within Gmail to your favorite CRM and Project Management SaaS applications, utilizing your existing phone system.  Capturing: 

- Contact Number
- Date/ time stamp
- Call Duration and Time
- Notes
- Tags
- Mark as Billable

Click to Dial Extension
Click any telephone number anywhere on your Chrome web browser, including Salesforce or any Google Drive document.  

Google Talk Presence
Allows  your co-workers and managers know you’re on the phone by automatically turning your Google Chat status to red when you’re on the phone.

Call Reporting
Run detailed reports on all of your company's voice activities with just a click of a button. (employee, contact, phone number, date/time, and call notes)

Google Apps Contact Sync
Automatically identifies telephone numbers from within gUnify that are not associated with your Google contacts, allowing you to quickly identify and add information to your Google Apps Contact list.

Gmail Call Noting and Tagging
Tag and notes all associated calls with a particular email, automatically to the system with notes, date, time, and duration. Allows you to easily tag calls to a specific email. gUnify has a built in note taking system so you can tag and search your calls for easy reference.  

For revision history see;
http://support.gunify.com/guides/gmail-connector-ai/#current-version
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Additional information
Version
2014.1023.1446.1
Updated
October 23, 2014
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