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Help Scout
Integrate Help Scout with your Google Apps domain.
118,465 users
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Overview
Delight customers in less time with a scalable help desk that works just like email. 

HELP DESK SCALE WITHOUT THE CLUTTER 

+ Workflows enable you to filter emails, setup custom folders or automate actions quickly 
+ 60+ keyboard shortcuts modeled after Gmail make you feel right at home 
+ Insert canned responses on-demand with Saved Replies 
+ Use Help Scout from Gmail with our powerful email integration 

COLLABORATE WITH YOUR TEAM 

+ Insightful Help Scout reports keep your finger on the pulse of the business 
+ Collaborate internally with private notes and assigning 
+ Our unique Traffic Cop feature prevents two agents from replying to the same customer 
+ Manage multiple mailboxes or products with ease 

BUILD CUSTOMER RELATIONSHIPS 

+ Customer profiles populate automatically with public information 
+ Complete conversation history is only a click away at all times 
+ Quickly log phone calls from Help Scout or track voicemails automatically 

EXTEND AND INTEGRATE 

+ Help Scout Apps bring integrations with your favorite products into the fold 
+ Leverage Help Scout in powerful ways with the read/write API 
+ Custom Apps enable you to pull in data from any third party source
Reviews
April 6, 2016
Great app. Great support. Help Scout is easy to use and integrates with many third-party services like WooCommerce and many live chat tools such as ClickDesk and more.
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