Help & Support
Send Feedback
Hiver Gmail Add-on
Shared Inbox Management in Gmail for Support, Sales, Finance and Marketing teams.
25,281 users
Works with
Install
Overview
Overview

Hiver helps you streamline communication within and among teams (Sales, Finance, Marketing, Accounts, and more). It enables collaboration on Shared Inboxes like Support@ or Sales@ right from your Gmail. 


Why teams love Hiver

Hiver is built within Gmail
Extremely easy to use
Awesome customer support 


Key features

Shared Inbox for Gmail - Assign an email received in the shared inbox as a task to anyone in the team. Keep track of tasks effortlessly.

Shared Labels for Gmail - Share your Gmail labels to sync on email conversations with your team. 

Email Notes - Communicate internally using Email Notes, which can be targeted to your entire team or a specific person.

Collision Alerts - Get alerted when someone is responding to an email. Avoid duplicate and conflicting responses.

Email Templates - Save canned responses as email templates. Embed into responses easily, and share with your team.

Email Reminders - Snooze email away to achieve Inbox Zero, and have them come back to your inbox at a later time.


Capabilities

Multiple shared inboxes - Manage multiple Shared Mailboxes like support@, sales@, jobs@ and info@ - all from your Gmail account.

Analytics - Get deep insights into how your team is doing on responding to and resolving customer and sales queries.

Automations - Automate key actions like automatically assigning emails based on rules, or closing and archiving emails.

Integrations - Integrate your Shared Mailboxes and Gmail labels with other tools you use.

Browser notification - Get notified about new tasks and @mentions your team writes for you.


Security and privacy

Hiver does not store your emails. All the email data stays in Gmail. 

Every communication and data transfer between Hiver and Google happens over a secured SSL connection.

Read more about the security practices at Hiver https://hiverhq.com/security
Reviews
August 24, 2018
awesome mail In Northwest Queens, new development still dominates—nearly one third of rental activity came from new development projects last month, according to the Elliman report. But the borough isn’t immune to concessions, either. June marked the 16th consecutive month with an annual rise in the concessions market share.
Submit reply
Cancel
August 23, 2018
In Northwest Queens, new development still dominates—nearly one third of rental activity came from new development projects last month, according to the Elliman report. But the borough isn’t immune to concessions, either. June marked the 16th consecutive month with an annual rise in the concessions market share.
Submit reply
Cancel
love
Submit reply
Cancel
A Google User
May 28, 2018
aaaaaa........
Submit reply
Cancel
A Google User
May 26, 2018
I can't figure out how to use it... I need help.
Submit reply
Cancel
June 4, 2018
Please email us on support@hiverhq.com and we'd be very happy to help you out.
A Google User
May 10, 2018
THE J KAY BOSE
Submit reply
Cancel
May 5, 2018
this product is the best i ever had by fars/thanks Google.
Submit reply
Cancel
April 11, 2018
5 star
Submit reply
Cancel
April 5, 2018
The idea is great but it is glitchy. A lot of back and forth to get support.
Submit reply
Cancel
June 4, 2018
Please email us on support@hiverhq.com and we'd be very happy to help you out.
A Google User
May 14, 2018
ya, I guess
A Google User
March 9, 2018
wow!
Submit reply
Cancel
1-10 of 10
Additional information
Search
Clear search
Close search
Google apps
Main menu