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Hiver Gmail Add-on
Shared Inbox Management in Gmail for Support, Sales, Finance and Marketing teams.
24,496 users
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Overview
Overview

Hiver helps you streamline communication within and among teams (Support, Sales, Finance, Accounts, and more). It enables collaboration on shared inboxes like Support@ or Sales@ right from your Gmail. 
To get the most out of Hiver, we'd recommend you download our browser extension. It is much smoother and has a host of additional features.

Why teams love Hiver

Hiver is built within Gmail
Extremely easy to use
Awesome customer support 


Key features

Shared Inbox for Gmail - Assign an email received in the shared inbox as a task to anyone in the team. Keep track of tasks effortlessly.

Email Notes - Communicate internally using Email Notes, which can be targeted to your entire team or a specific person.

SLA -  Set and track SLA policies for your Shared Mailbox in calendar and business hours.

Collision Alerts - Get alerted when a team member is responding to an email. Avoid duplicate or conflicting responses.

Email Templates - Save canned responses as email templates. Embed into responses easily, and share with your team.


Capabilities

Multiple shared inboxes - Manage multiple Shared Mailboxes like support@, sales@, jobs@ and info@ - all from your Gmail account.

Analytics - Get deep insights into how your team is doing on responding to and resolving customer and sales queries.

Automations - Automate key actions like assigning emails based on rules, or closing and archiving emails.

Integrations - Integrate your Shared Mailboxes and Gmail labels with other tools like Slack, Salesforce etc.

Browser notification - Get notified when a team member mentions you in a comment or assigns you a task.


Security and privacy

Hiver does not store your emails. All the email data stays in Gmail. 

Every communication and data transfer between Hiver and Google happens over a secured SSL connection.

Read more about the security practices at Hiver https://hiverhq.com/security
Reviews
A Google User
November 2, 2018
nice ad on
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A Google User
October 30, 2018
it is a good ad on
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A Google User
October 14, 2018
IT IS SO STUPID!
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August 24, 2018
awesome mail In Northwest Queens, new development still dominates—nearly one third of rental activity came from new development projects last month, according to the Elliman report. But the borough isn’t immune to concessions, either. June marked the 16th consecutive month with an annual rise in the concessions market share.
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August 23, 2018
In Northwest Queens, new development still dominates—nearly one third of rental activity came from new development projects last month, according to the Elliman report. But the borough isn’t immune to concessions, either. June marked the 16th consecutive month with an annual rise in the concessions market share.
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love
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A Google User
May 28, 2018
aaaaaa........
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May 26, 2018
I can't figure out how to use it... I need help.
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A Google User
May 10, 2018
THE J KAY BOSE
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May 5, 2018
this product is the best i ever had by fars/thanks Google.
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A Google User
November 2, 2018
put the like this I . you no that.
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