A User of Hiver Shared Mailboxes
May 14, 2018
WARNING: We were longtime users of this application (several years). The application works well. Without warning, Hiver told us our monthly rate would more than double. We did not add any users or functionality, and we had the same monthly rate for years. We contacted Hiver, very confused as to why they would refuse to offer service any longer without a massive price increase. They didn't offer any explanation, didn't offer any color on how many random price increase would occur in the future, and frankly, were pretty rude in their responses to us. We were surprised that they would treat a loyal customer this way, but more importantly, I wouldn't have come to rely on the service if I knew there would be unannounced large price increases (again, with no changes on our end to user count or functionality).