iLink for Oracle CX - Google Workspace Marketplace

Connect with Oracle CX with an easy to use and complete solution from Cloudtrio.

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Listing updated:February 22, 2024

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Overview

iLink delivers a complete integration with Oracle CX across Google Gmail™, Google Contacts™ and Google Calendar™. 

iLink is a 100% cloud solution that delivers efficiencies and business benefits to your CRM user base. 

iLink is fully configurable to fit your business requirements. 

Key Features Include:

Google Gmail™ Addon

- CRM Search
- CRM Data display
- Email Logging
- Add and Update CRM Data
- Launch the CRM

Google Calendar™ Addon

- Add appointments to Oracle
- Update and link synchronised Appointments
- Invite CRM contacts/leads to Google Events

Custom Streams

- Search the CRM with your CRM Fields
- Create New CRM Records
- Update CRM Records
- Display your custom CRM Data
- Execute multi-step business processes

Synchronisation (contact us for access)

- Complete Calendar Synchronisation
- Complete Contact Synchronisation
- Complete Email Synchronisation
- Fully Configurable
- 100% Cloud Solution

Additional information

PricingFree of charge with paid features

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