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Merchant Mail
Manage your Shopify or Stripe business through Gmail. Save time on customer interactions.
754 users
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Overview
When you're reading an email from a customer, we automatically identify the customer and order being discussed. You no longer have to waste time looking up that information in the Shopify and Stripe applications. All the information you need is presented within Gmail, with no extra effort. This cuts down on guesswork and saves time, letting you respond to the most common customer requests in just a few clicks.

You can also perform the most common order management operations directly within Gmail. From capturing payments to canceling orders. With Merchant Mail, you can delight your customers by responding in record time.

Features

Order management
* Cancel orders
* View payment details
* Restock items
* Archive orders
* Unarchive orders

Payment management
* Capture payments
* Refund payment

Fulfillment management
* Fulfill orders
* View fulfillment details

Customer management
* Edit customer details
* View all orders
* View all payments
* Create new customers
Reviews
A User of Merchant Mail
May 20, 2019
Where to find Merchant Mail Open a message in Gmail web or on your Android phone to find applicable add-ons.
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A User of Merchant Mail
March 29, 2019
inventory
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A User of Merchant Mail
March 25, 2019
Wonderful and Great. App hay, rất hữu ích và rất thích. Ứng dụng rất tuyệt vời.
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A user of Merchant Mail
May 10, 2019
how are you
A User of Merchant Mail
December 9, 2018
open sesame all
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A user of Merchant Mail
January 1, 2019
hey
A user of Merchant Mail
December 12, 2018
hi am ruth
A User of Merchant Mail
September 21, 2018
المهم ينفعنا
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A User of Merchant Mail
July 18, 2018
A1
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A User of Merchant Mail
June 23, 2018
i love it
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A User of Merchant Mail
June 21, 2018
hi frinds
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A user of Merchant Mail
December 12, 2018
hi am ruth
A User of Merchant Mail
June 12, 2018
Ok...how do you configure or even use this? I'm showing it is installed, yet no new icon appears in the addon section. Nothing new in gmail settings...nothing.
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A user of Merchant Mail
June 12, 2018
Thanks for the feedback. Gmail add-ons are only displayed when looking at a specific email message in Gmail. Google has their own add-ons (Calendar, Keep and Tasks) that are displayed when you're looking at your entire Inbox, but they don't let independent non-Google add-on developers do this. Our add-ons will only show up when you look at an email. This is explained in the window that confirms installation of any Gmail add-on, but it's really easy to skim or misinterpret it. I'll submit a feature request to Google to try to make things more clear. And I'll submit another request to allow non-Google developers to show add-ons when looking at the inbox. To be more specific about where the add-ons are located: in Gmail web, the add-ons are displayed on the right side of the screen. In Gmail Android, the add-ons are displayed at the bottom of the message. I'm sorry it's confusing but perhaps I can convince you to consider changing your review. Google does explain this on the installation confirmation screen. It could be more clear but, unfortunately, I have to rely on Google to make those changes. I'd be happy to help if you have any more questions. Just reach out via email to support <at> conversantcommerce <dot> com.
A User of Merchant Mail
June 6, 2018
beautiful
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A user of Merchant Mail
June 7, 2018
What exactly is beautiful?
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