I have used their "Unlimited" backup plan for 8+ years without any issue however recently they have chosen to implement a limit which they say is just 250GB per user and threatened to delete years of my backups with just 3 days notice. They have stopped replying to emails and so I have no way to contact them. Used to be a fantastic service but avoid now unless you are sure you will be under their 250GB limit.

I was in dire straights looking for a solid backup solution for my G Suite (Google WorkSpace). I had tried several backup solutions, but they were very clunky and unreliable. I found Spanning and gave it a try. Not only did it do what I needed it to do, but it exceeded my expectations. I have shared accounts in Google that many people have access to; documents are constantly being deleted by accident; if it were not for Spanning, I would be in trouble. I have used this software to restore files and folders several times. The product works flawlessly, and I would highly recommend this as the number one Google Workspace backup.

Best backup apps for Google workspace, just really amazing. Continue the great work.

Spanning Backup provides the peace of mind you need to trust your data is secure and protected. You may not know that G Suite doesn't provide guarantees or protections for certain types of data loss. Spanning Backup is an easy, set-it-and-forget-it tool to back up all of your critical data across all of your team member accounts in G Suite. We've been using Spanning Backup for G Suite across multiple organizations for years and wouldn't operate without it!

Our company has been using Spanning for a little over 7 years and have had virtually no issues with it. We can pull records from any point we have backed up and the best part is that it's all automatic. The definition of set and forget.

After having tried other Google workspace backup/restore solutions, Spanning is hands-down the best solution I've come across. A "set it, forget it" solution, it's robust, accurate, and the point-in-time restore is amazing. I wish all of my SaaS apps worked this well!

We used Spanning backup before Kaseya bought them out. We never had any issues, In 2020 someone on Kaseya’s end did not provision the licensing correctly for several of our domains. This caused us to lose YEARS of backups. We overlooked this situation as we completely understand that things happen, just recently the same exact thing happened! This time we lost about 30 days of backups. I do not recommend anyone use any Kaseya products, their organization has grown too big and there is a huge disconnect between the departments. STAY AWAY

Service was okay while it lasted. Their support is utterly atrocious and they charged us after we cancelled down the service (in writing). They are now not responding.

Unfortunately, Spanning Backup has not seen any further development in the last two years. The user interface and the UX is a disaster. The backup of the data itself works, but when you search for data, you need a lot of time and a lot of patience. A complete export of the data is factually not possible. A single mailbox with 20GB of data took a week to export. After we cancelled, it was claimed that the contract would continue for another year, although contractually something else was agreed.

Okay, just a warning if you want to use the backup services of Spanning. So if you are a system administrator that's looking for a reliable backup solution, I advise you to read this. I have currently an active payed subscription for G Suite for backup. A subscription that provides a backup service for a "unlimited storage" service from our Google environment. They profiled themselves as leading provider of SaaS data protection. Current situation: they removed all my data without notice. I noticed this when logged in into the Spanning dashboard. They profiled themselves as "most trusted cloud-to-cloud backup solution". Current situation: they currently don't backup our data. Also without any notice. A few months ago (end of October) we received an "Excessive Use Notice" from Spanning, with the description that we statement that we: A) need to address this within 5 working days (good luck with multiple terabytes of data) B) We could contact Sales We did A and B. Removed almost half of all our data and contacted sales department the same day. Never heart anything back. Hmmm. Should be good, right? We removed A LOT of data, so we must now meet the current unwritten requirements. Beginning of December: I logged in into the Spanning dashboard: No active backup No data Still active subscription (as it was payed in advance) Contacted Spanning, and in the end: we don't have any data anymore, we removed everything. Conclusion: I removed half of the data for nothing. Refund? No man, we can bill you for $5K, so be happy. You don't get a refund. And now sales is not replying anymore. They just don't care. This company is a reason why the one-star option exist in reviews. This all could be avoided when they written a clear limit of the cloud-backup storage capacity. But no, marketing and sales are more important.