Squelch is the customer experience optimization solution designed specifically for customer support and success teams.  

Squelch addresses how agents within these teams (and as we like to say, heroes) access the information, best practices, reports, and other associated tools needed to win renewals, upsells, and most of all, trust and loyalty.  

Utilizing AI technologies (including ML and NLP) allows Squelch to learn what information really matters within a company as well as how it all fits together.  By providing this insight into how customers respond to your products, we help showcase additional value within customer facing teams. And, while Squelch provides value immediately upon implementation, thanks to its AI "smarts,"  the software continually learns and increases in value the longer it's in place.

Why Squelch?
* We don't take months or weeks to install – in fact, we can be up and running in a few minutes
* Squelch supports native access controls and permissions so you don't have to manage them more than you already have to
* See trends, analytics, and reports without the dashboard to gain deeper insights into how customer experience operations are influencing the bottom line
* Data retrieval is just a part of our solution — we're about improving the entire post-sale customer experience ecosystem

Visit http://www.squelch.io for more information.

*Squelch will not function without a Squelch license