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Shared email addresses at the new level. We keep Gmail inboxes of your teams in sync.
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Overview
Does customer email stay unanswered for a long time, or two or three people answer the same question? We have a solution for you. CC:support@all keeps Gmail inboxes of your teams in sync.

Ray Tomlinson sent the first email message in 1971. Since then email became a primary communication for many businesses and individuals. 

Shared email addresses like support@, contact@ or info@ are primary customer contact points because:
• You do not need to set up or teach your customers how to use email because they already have an email account and know how to use it;
• You do not need to set up and train your employees how to use some fancy UI and workflow because email communication flows back and forth without time pressure or technical barriers;
• You need only to create a shared email address, and your people are ready to work with many customers at once with any workflow that you have in mind.

However, sooner or later you start to see the disadvantages of shared email addresses:
• When multiple employees receive the same email, it is not uncommon that many people reply at the same time or on the contrary leave it to someone else;
• Sometimes the vital information ends up lost in someone's inbox;
• People do not see previous interactions with the customer and re-iterate the same questions;
• The customer gets lost in the conversation with two or more people, which as it seems do not understand not only her or him but each other.

Though, we do not want to sell you a help desk or CRM solution, which will never pay off. We allow you to share communications between inboxes.
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support@all will ask for the permissions shown below. Learn more
support@all will need access to your Google account
This will allow support@all to :
View your email message metadata such as labels and headers, but not the email body
Read, compose, and send emails from your Gmail account
View your email messages and settings
View customer related information
View domains related to your customers
View group subscriptions on your domain
View groups on your domain
See info about users on your domain
See your primary Google Account email address
See your personal info, including any personal info you've made publicly available
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