Help & Support
Send Feedback
Zendesk
Zendesk makes it easy to manage all your customer support channels in one place.
191,981 users
Install
Overview
Zendesk is the leading cloud-based customer service and help desk software solution.
We help more than 75,000 companies including Uber, Disney, and the FCC, to increase customer satisfaction, boost agent productivity, and lower support costs. 

Features

● Seamless integration with G Suite — get up and running in under 5 minutes
● Centralize all your support channels in one place — email, phone, chat, social, knowledge bases, forums, and more
● Empower customers to help themselves with self-service features including knowledge base, community, and forums
● Integrates with top CRM, IT, Telephony, E-commerce, and Productivity tools including Salesforce, JIRA, Shopify, Slack, and over 350+ more
● Easily connect to Zendesk with Google Apps Single Sign-on (SSO)
● Measure what matters with out-of-the-box, fully customizable reporting for managers
● Full support for over 40 languages
● Build powerful products on top of your Zendesk with our APIs, Apps and mobile SDKs.

What customers say about Zendesk

“Without Zendesk we would be unable to provide the quality of support to keep our customers happy and loyal” - Renee Chu, Manager of Customer Support, Twilio

“If Zendesk can successfully scale within big government you can be successful with enterprises of any size.” - Dustin Laun, Senior Advisor of Innovation, Federal Communications Commission

PRICING

Our per agent pricing starts at just $5/month.  Sign up for a 30-day free trial we’ll help you discover a plan that works for you.
Reviews
July 15, 2016
It's irony that this company builds support app but they are barely running any support. It has chat app included but they don't run chat support nor phone support. Also, when I contact to get help, their response is just sending a link and tell find it for myself. I immediately uninstall this app as I will never use support app which doesn't have any support.
Submit reply
Cancel
1-1 of 1
Additional information
Version
0.0.4
Updated
January 18, 2017
Search
Clear search
Close search
Google apps
Main menu