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Instantly support customers located anywhere using Zoho Assist, a remote support and remote access software.
Zoho Assist enables you to support remote customers through ad-hoc or attended remote support 
session (no prior installation required) and provides unattended remote access to computers 
located anywhere, anytime. Not only the remote desktop of Windows and Mac but you can also 
access the remote screens of Android devices. 
In case of remote support or remote desktop, your customer can join the session either through 
email invite or website easily and it requires to prior installation. In case of unattended remote 
access, you can access the remote desktop of a computer even without the presence of anyone at 
the other end. This would help you maintain the computers anytime. You can use the multiple mass 
deployment options that would make the remote access setup process much easier. 
Zoho Assist is completely web-based, traverses major web proxies, firewalls and it works both 
inside and outside LAN. It's shielded with industry standard security and comes with an easy user 
interface to manage your account. Advanced reports can help you monitor both remote support / 
remote desktop and remote access sessions. You can rebrand your account, get customer widget 
for your customers to join sessions from your website and maintain your brand identity 
Key Features 
Import Google Contacts 
Reboot and reconnect to remote support session 
Mass deployment for large networks 
Group Computers setup for remote access 
Session-Confirmation (ensures customer confirmation before the session starts) 
Transfer files between computers  
SSL and 128-bit AES encryption, UAC compatible 
Access Android Devices, iPad, and Android apps 
User management and detailed reports 
Re-branding and Customer widget
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Theodoros Stournaras
August 10, 2020
Simply doesn;t work. Tried it on 3 different browsers (safri, chrome and firefox) and it does nothing. Just a blank screen
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