Groups setup guide

  1. Choose Groups for Business settings.
  2. Set up auto-replies to emails.
  3. Add external users.
  4. Set up collaborative inboxes.
  5. Train your team.

What you'll need

A G Suite administrator account

10-20 minutes

Groups for Business FAQ

What you can do with Groups for Business

Let users build their own email lists

Build email lists with Groups

Send messages to teammates, customers, or other working groups using a single mailing list address. Optionally, let users create and manage lists that everyone can share.

Set up collaborative mailboxes

Set up collaborative mailboxes with Groups

Collaborate on field support tickets or inquiries from customers or employees. Group members can browse, categorize, assign, and reply to messages.

Host community web forums

Host community web forums with Groups

Allow customers or members of an online community to discuss topics and resolve problems with each other. Forums can be restricted to your organization or open to external participants as well.