Section 1: Business email
Get started with basic email tasks to get your business email set up on Gmail.
1.1

Forward emails from another inbox

  • Forward emails from a personal Gmail or another email account.

View guide

1.2

Import old emails

  • Import emails from another Gmail account.
  • Import emails from another account

View guide

1.3

Import contacts

  • Import contacts from another Gmail or email account.

View guide

1.4

Add email addresses at no extra cost

  • Add other email aliases like sales@yourcompany.com or info@yourcompany.com at no extra cost, and get them all in one inbox.

View guide

1.5

Add an email signature

  • Create an email signature.
  • Add a special signature for mobile.

View guide

1.6

Organize your inbox

  • Sort emails using labels and filters.
  • Quickly find any email.

View guide

Learn more at the G Suite Learning Center:

FAQ

  • How do I get into my new Gmail inbox?

    From your browser’s address bar, enter gmail.com. If a username is already filled in and you need to sign in to a different account, click Sign in with a different account and sign in again with your G Suite username and password.

    If you’re already signed in to your Google Admin console or to another G Suite service, like Google Calendar or Google Drive, click the App Launcher at the top of the page and then click Mail.

    Try this troubleshooter if you’re having trouble signing in.

  • Can I have more than one email address?
    Yes. You can add a secondary email address (alias) like info@your-company.com and sales@your-company.com, which you can use to send and receive emails from your primary Gmail inbox. You can add up to 30 email aliases, and they won’t count towards your G Suite user number limit. If you have other users on your account, you can add email aliases for them, too.
  • Why can’t I use folders to sort my emails?
    In your old mail program, you may have stored messages you want to keep in folders. Gmail doesn’t use folders, but labels. An email can have several labels, making it much easier to find what you’re looking for. For example, you could give an email from a client both the Clients label as well as the Projects label. There is only one copy of the email, but clicking either label will bring it up. That way, you can easily organize your emails and find them quickly.
  • How do I find a particular email?
    You can search for one or more keywords that appear anywhere in the message—in the subject, body, or sender name—directly from the search bar at the top of your inbox. You can narrow your search by clicking the Show search options arrow and entering specific search criteria, such as the date of the email, the person who sent it, or if it has a file attachment.
  • How do I turn on the out-of-office responder?

    You can set up a vacation responder that will automatically turn itself on and off on the dates you specify. In Gmail, click Settings > Settings, scroll down to the Vacation responder section, turn it on, and fill in the date range, subject, and message. Don’t forget to click Save Changes at the bottom of the page.

    When your vacation reply is on, you'll see the vacation responder banner at the top of your inbox; click End now to turn it off.

  • How can I change the layout of my Gmail inbox?
    You can choose how emails are displayed in your inbox: Use the default, Important first, Unread first, Starred first, or Priority Inbox view. The default view shows different tabs, like Primary, Social, Promotions, and Updates. To change the layout, click Settings > Settings, then click the Inbox tab. In the Inbox type section, choose your new layout.
  • What if I don’t have an internet connection, can I still use Gmail?

    Using Chrome on your computer, you can read, write, or find emails in Gmail even when you’re not connected to the internet by installing the Gmail Offline app. You install Gmail Offline in your Chrome browser from the Chrome Web Store. Gmail Offline syncs your messages on your computer and syncs when you get back online. Don’t install Gmail Offline on a public or shared computer!

    Get detailed instructions on installing Gmail Offline.

  • What if I’m having trouble importing my emails?

    If you tried to import your emails, but you’re not seeing them in your G Suite Gmail inbox, you can try some tips and quick fixes.

    Visit the Admin Help Center to fix problems importing emails.

  • How do I send mail through Gmail from one of my aliases so it appears as though it came from that email?
    You can add another email address to Gmail (like a Yahoo®, Outlook®, or other Gmail address) so all your emails come into one inbox. Then, you can change your Gmail settings so that you can send a message from Gmail with that address in the From field. To get instructions on how to do this, visit the Admin Help Center’s article on sending emails from Gmail using your alias.
  • What’s the difference between adding an alias domain and adding a secondary domain?

    If you own many domains, like yourcompany1.com and yourcompany2.com, you can manage them from the same Admin console, by adding them as an alias to your primary domain or by adding them as a secondary domain.

    A domain alias is simply an alternate name for your primary domain, and you can add these at no extra cost with your G Suite subscription. With an alias, every user at your primary domain can also have an email address at your secondary domain, and they can receive emails from both to the same inbox. For example, you can send and receive emails from both your domains (you@yourcompany1.com and you@yourcompany2.com) from your Gmail inbox. You can add up to 20 extra domains to your account at no extra cost.

    A secondary domain is a separate domain that you associate with your G Suite account, so you can manage both domains and their users from the one Admin console. You add a secondary domain if you have different users in each domain. Your users in the secondary (separate) domain can collaborate with the users of your primary domain using your G Suite services.

    Find out more about adding domains in the Admin Help Center.