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Did you try to open a document on this site and see an error message?
If you saw the error message You need permission to access this item, the most likely reason is that your G Suite account doesn't allow you to view documents shared by someone outside your organization.
If you're a G Suite administrator, here's what you need to do
Sign in to the G Suite Admin console with the email and password you used to sign up for G Suite.
Having trouble signing in? Visit the Help Center for Administrators.
From your Admin console, click Apps, then click G Suite.
Scroll down and click Drive.
Click Sharing settings.
Under Sharing options, select the ON - Files owned by users in your domain can be shared outside your domain option.
Note: If you don't allow users to share documents outside your organization, select the Allow users to receive files from users outside this organization option.