When today’s employees don’t get the technology they want from IT, they find it themselves somewhere else. Without some control, this “shadow IT” puts the company at risk for security issues like data theft, compliance and malware attacks. But if IT provides the proper guidance, shadow IT can add great value.
This Gartner research note finds out why shadow IT is an inevitable—and essential—part of today’s business technology. It shares IT best practices for providing the appropriate support to business users.
The note covers:
- Why shadow IT is both inevitable—and valuable
- How to maximize the value of shadow IT and minimize its risk
- How to partner with line of business managers for success
Get your copy of “Embracing and Creating Value From Shadow IT” from Gartner’s analysis and IT best practices.
Simon Mingay, Gartner, 9 May 2014
BYOD, Shadow IT